Aneira Health

Aneira Health Limited customer privacy notice

Registered name: Aneira Health Limited. Reg number: 15210257
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‍Registered Office: 20 Eastbourne Terrace, Paddington, London W2 6LG

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email: hello@aneira.health

What information we collect, use, and why

We collect or use the following personal information for information updates, marketing or market research purposes:

Names and contact details

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for information updates, marketing or market research purposes are:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

Directly from you

Where do we keep your information and what security is in place to protect it

Data storage and international transfers

If you share your personal data on the Sign Up page your information will be stored by our web service Webflow.

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Where does Webflow store personal data?

Webflow stores its Customers’ and Customers’ End Users’ data in the United States, where Webflow is based. Webflow also utilizes a number of processors based in the United States to provide our services (“Sub-processors''). To find a full list of Sub-processors and the countries in which they are located, please visit Webflow’s Sub-processors page.

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How does Webflow legally process and transfer data out of Europe for its European Customers?

Webflow uses the European Union’s standard contractual clauses as its transfer mechanism to export data from Europe. Webflow’s Data Processing Agreement (DPA) includes the standard contractual clauses and all other contractual requirements placed on processors under the GDPR. Webflow’s Data Processing Agreement is available to all customers regardless of their plan selection.

Additionally, Webflow remains self-certified under the E.U. – U.S.Privacy Shield and the Swiss – U.S. Privacy Shield. Webflow continues to honor its obligation to comply with thePrivacy Shield Principles despite Privacy Shield’s invalidation in July 2020 by the Court of Justice of the European Union. Webflow continues to monitor all developments regarding international data transfers and is committed to privacy by design for its Customers and their End Users.

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When will Webflow offer the new standard contractual clauses to its customers?

Webflow now offers an updated DPA that incorporates the new standard contractual clauses approved by the European Commission in June 2021.

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How does Webflow protect the personal data it sends to sub-processors?

Webflow vets its new Sub-processors that access personal data before engagement to check that the necessary security and privacy controls are in place. Webflow also monitors its existing Sub-processors on an ongoing basis.

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Security

How does Webflow secure the data it stores?

Webflow is committed to ensuring our infrastructure is secure, redundant, and reliable. Webflow encrypts data in transit and at rest. Webflow has a SOC 2 certification and is dedicated to the continued validation of its security program. To learn more about our security program please check out the Webflow security center.

How long we keep information

We will keep the information which you have shared with us for two years.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated
1 October 2024